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To: johan@egst.co.za
Subject: Contactless Delivery Process| COVID-19 Update
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Date: Fri, 3 Apr 2020 12:18:18 +0200
From: "no-reply@collivery.co.za" <no-reply@collivery.co.za>
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    Our valued customer We are well into the 21 day lockdown period and for the
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 No images? Click here
<http://phplist.collivery.co.za/lists/lt.php?tid=3DhITWizK6742jssOSfPAe1nct=
K4jXivAZk4eEbq0sIPRecidngHiomb1N3H8UOFke>

 Our valued customer

 We are well into the 21 day lockdown period and for the most part, things
are running smoothly. I am happy to report that a majority of our customers
have respected the regulations and we have not had too many requests to
deliver non-essential items - all of these were of course refused.

 Our staff are all healthy and they are handling the situation like true
heroes, risking their safety to ensure that we continue to service your
customers with the essential products so desperately needed in the country.

 Contactless delivery
 We have systemised the contactless delivery process and should you need
this to be available to your customer all you need to do is click on the
=E2=80=9Cno contact delivery=E2=80=9D option when loading a Collivery

 Our customers integrated through our API services will need to contact the
integration team to activate this automatically on their waybills.

 Customers who require RICA documents can also use this feature if their
customers mail the RICA documents beforehand to us on rica@collivery.co.za
<mailto:rica@collivery.co.za>
with the waybill number in the subject line.

 Our drivers in the main centres will be able to take a photo of the person
receiving the parcel and write the person's name on the waybill as proof of
delivery should this be required.

 Possible Delays
 With limited air freight options available and delays in the road network
please bear with us should there be delayed or late deliveries.

 We will do all possible to minimise these, however, please understand that
these delays are beyond our control and are as a result of the restrictions
on movement during the lockdown period.

 Please look after yourselves and your families.

 Stay at home and stay safe wherever possible.

 Should you need assistance in delivering any of the regulated essential
products, send an email to Shaun Bartlett <mailto:shaun@collivery.co.za>
 or Delon Ryan <mailto:delon@collivery.co.za>

 Let us do our bit to flatten the curve.



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20px;Margin-bottom: 24px;">
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            <p class=3D"size-13" style=3D"Margin-top: 0;Margin-bottom: 0;fo=
nt-size: 13px;line-height: 21px;" lang=3D"x-size-13">Our valued customer</p=
>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">We are well into th=
e 21 day lockdown period and for the most part, things are running smoothly=
. I am happy to report that a majority of our customers have respected the =
regulations and we have not had too many requests to deliver non-essential =
items &ndash; all of these were of course refused.</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Our staff are all h=
ealthy and they are handling the situation like true heroes, risking their =
safety to ensure that we continue to service your customers with the essent=
ial products so desperately needed in the country.</p>
            <h2 class=3D"size-14" style=3D"Margin-top: 20px;Margin-bottom: =
0;font-style: normal;font-weight: normal;color: #60666d;font-size: 14px;lin=
e-height: 21px;" lang=3D"x-size-14"><strong>Contactless delivery</strong></=
h2>
            <p class=3D"size-13" style=3D"Margin-top: 16px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">We have systemised =
the contactless delivery process and should you need this to be available t=
o your customer all you need to do is click on the &ldquo;no contact delive=
ry&rdquo; option when loading a Collivery</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Our customers integ=
rated through our API services will need to contact the integration team to=
 activate this automatically on their waybills.</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Customers who requi=
re RICA documents can also use this feature if their customers mail the RIC=
A documents beforehand to us on <a style=3D"text-decoration: underline;tran=
sition: opacity 0.1s ease-in;color: #00823d;" href=3D"mailto:rica@collivery=
.co.za">rica@collivery.co.za</a> with the waybill number in the subject lin=
e.</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Our drivers in the =
main centres will be able to take a photo of the person receiving the parce=
l and write the person&rsquo;s name on the waybill as proof of delivery sho=
uld this be required.</p>
            <h2 class=3D"size-14" style=3D"Margin-top: 20px;Margin-bottom: =
0;font-style: normal;font-weight: normal;color: #60666d;font-size: 14px;lin=
e-height: 21px;" lang=3D"x-size-14"><strong>Possible Delays</strong></h2>
            <p class=3D"size-13" style=3D"Margin-top: &#10;16px;Margin-bott=
om: 0;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">With limited a=
ir freight options available and delays in the road network please bear wit=
h us should there be delayed or late deliveries.</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">We will do all poss=
ible to minimise these, however, please understand that these delays are be=
yond our control and are as a result of the restrictions on movement during=
 the lockdown period.</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Please look after y=
ourselves and your families.</p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Stay at home and st=
ay safe wherever possible.</p>
            <p class=3D"size-13" style=3D"Margin-top: &#10;20px;Margin-bott=
om: 0;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Should you nee=
d assistance in delivering any of the regulated essential products, send an=
 email to <a style=3D"text-decoration: underline;transition: opacity 0.1s e=
ase-in;color: #00823d;" href=3D"mailto:shaun@collivery.co.za">Shaun Bartlet=
t</a> &nbsp;or <a style=3D"text-decoration: underline;transition: opacity 0=
.1s ease-in;color: #00823d;" href=3D"mailto:delon@collivery.co.za">Delon Ry=
an</a></p>
            <p class=3D"size-13" style=3D"Margin-top: 20px;Margin-bottom: 0=
;font-size: 13px;line-height: 21px;" lang=3D"x-size-13">Let us do our bit t=
o flatten the curve.</p>
            </div>
            </div>
            </div>
            </div>
            </div>
            </div>
            </td>
        </tr>
    </tbody>
</table>&nbsp;</p>
<p>Kind regards</p>
<p><span style=3D"color: rgb(31, 73, 125); font-family: &quot;Brush Script =
MT&quot;; font-size: 32pt;">Shaun</span></p>
<p><span style=3D"color: rgb(192, 0, 0);">Shaun Bartlett</span></p>
<p class=3D"MsoNormal"><u><span style=3D"color:green;mso-fareast-language:E=
N-GB">CEO</span></u></p>
<p class=3D"MsoNormal"><u><span style=3D"color:green;mso-fareast-language:E=
N-GB"><o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D;mso-fareast-language:EN=
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