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To: johan@egst.co.za
Subject: Our commitment to safety in response to COVID-19
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Date: Tue, 17 Mar 2020 16:39:06 +0200
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 Content preview:  ***A message from our CEO*** For nearly 30 years, we have
   been guided by the MDS values, which are at the heart of our business. These
    values will guide us now as we face the uncertainty and impact brought about
    by the Coronaviru [...] 
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***A message from our CEO***

For nearly 30 years, we have been guided by the MDS values, which are at
the heart of our business. These values will guide us now as we face the
uncertainty and impact brought about by the Coronavirus (COVID-19).=20
A South African challenge is our shared challenge, and we feel deeply for
those already directly impacted by this outbreak. The safety of our people
and you, our valued customers, remain our greatest priority.=20
We are working closely with our health and safety team to vigilantly
monitor the situation in our business.
The President provided a detailed plan of action taken by the government to
stop the spread of this virus and the role businesses need to play with
protecting our communities.
As our valued customer, we wanted to let you know what measures we have
already taken to ensure your continued safety.
These steps include:

*Education **surrounding COVID-19*
Our staff has been empowered with relevant information and guided on
personal hygiene and preventative measures in our Branches, as we continue
to deliver our services uninterrupted to you.

*Precautionary measures *
We have equipped our operations teams and drivers with hand sanitizers and
face masks to mitigate the risk of contracting or spreading the virus.
Drivers have been advised to avoid unnecessary contact with any person they
come across and to practise social distancing throughout when taking care
of your colliveries.
We have increased the frequency of cleaning in high traffic areas in our
offices and hand sanitisers have been installed throughout the buildings.=
=20
We have also implemented the use of Infrared contactless thermometers at
our main facility as an additional preventative measure and our staff is
checked on a daily basis.=20
* *
*Plan of action*
Should a confirmed case of the Covid-19 virus present itself in our
business, we have a detailed plan in place that guides our response, based
on the advice of the NICD among other things, specialist cleaning of our
Branches and Vehicles.
Our isolation protocols determined by tracing a customer's or an employee's
journey through customers and people which is made easier with the aid of
our system which tracks our driver's movement throughout the day.

*Supporting you*
Our team of managers and health and safety officers are monitoring the
situation throughout the organisation and are ready to implement any
measures necessary to ensure the safety of our MDS family and customers in
these exceptional times.
If you require more information or wish to raise any concerns, please
contact Customer Care on 0861 637 000 or you can mail me directly on
shaun@collivery.co.za <mailto:shaun@collivery.co.za>

Our thoughts and prayers go out to those affected by this pandemic.=20

--

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<html><head>=0A        <meta content=3D"text/html;charset=3DUTF-8" http-equ=
iv=3D"Content-Type">=0A        <meta content=3D"width=3Ddevice-width"/>=0A =
       <title></title></head><body><div id=3D"body_style" style=3D"padding:=
 15px; width: 800px;">
<p>Dear valued customer<br />
<h2><span style=3D"font-size: 20px;"><b>A message from our CEO</b></span></=
h2>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">For ne=
arly 30 years, we have been guided by the MDS values, which are at the hear=
t of our business. These values will guide us now as we face the uncertaint=
y and impact brought about by the Coronavirus (COVID-19). </span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">A Sout=
h African challenge is our shared challenge</span><span style=3D"font-size:=
12.0000pt;">,</span><span style=3D"font-size:12.0000pt;">&nbsp;and we feel =
deeply for those already directly impacted by this outbreak. The safety of =
our people and you, our valued customers, remain our greatest priority. </s=
pan></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">We are=
 working closely with our health and safety team to vigilantly monitor the =
situation in our business.</span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">The Pr=
esident provided </span><span style=3D"font-size:12.0000pt;">a </span><span=
 style=3D"font-size:12.0000pt;">detail</span><span style=3D"font-size:12.00=
00pt;">ed plan of action</span><span style=3D"font-size:12.0000pt;">&nbsp;t=
aken by </span><span style=3D"font-size:12.0000pt;">the </span><span style=
=3D"font-size:12.0000pt;">government to stop the spread of this virus and t=
he role business</span><span style=3D"font-size:12.0000pt;">es</span><span =
style=3D"font-size:12.0000pt;">&nbsp;need to play </span><span style=3D"fon=
t-size:12.0000pt;">with</span><span style=3D"font-size:12.0000pt;">&nbsp;pr=
otecting our communities.</span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">As our=
 valued customer, we wanted to let you know what measures we have already t=
aken to ensure your continued safety.</span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">These =
steps include:</span></div>
<div style=3D"margin: 5pt 0pt;">&nbsp;</div>
<div style=3D"margin: 5pt 0pt;"><b><span style=3D" font-size: 12pt;">Educat=
ion </span></b><b><span style=3D" font-size: 12pt;">surrounding COVID-19</s=
pan></b></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">O</spa=
n><span style=3D"font-size:12.0000pt;">ur staff </span><span style=3D"font-=
size:12.0000pt;">has </span><span style=3D"font-size:12.0000pt;">been empow=
ered with relevant information and guided on personal hygiene and preventat=
ive measures in our Branches</span><span style=3D"font-size:12.0000pt;">, a=
s </span><span style=3D"font-size:12.0000pt;">we continue to deliver our se=
rvices uninterrupted to you</span><span style=3D"font-size:12.0000pt;">.</s=
pan></div>
<div style=3D"margin: 5pt 0pt;">&nbsp;</div>
<div style=3D"margin: 5pt 0pt;"><b><span style=3D" font-size: 12pt;">Precau=
tionary measures </span></b></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">We hav=
e equipped our operations teams and drivers with hand sanitizers and face m=
asks to mitigate the risk of contracting or spreading the virus.</span></di=
v>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">Driver=
s have been advised to avoid unnecessary contact with any person they come =
across and to practi</span><span style=3D"font-size:12.0000pt;">s</span><sp=
an style=3D"font-size:12.0000pt;">e social distancing throughout when takin=
g care of your colliveries.</span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">W</spa=
n><span style=3D"font-size:12.0000pt;">e have increased the frequency of cl=
eaning in high traffic areas </span><span style=3D"font-size:12.0000pt;">in=
 our offices </span><span style=3D"font-size:12.0000pt;">and hand sanitiser=
s have been installed throughout the buildings. </span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">We hav=
e also implemented the use </span><span style=3D"font-size:12.0000pt;">of <=
/span><span style=3D"font-size:12.0000pt;">Infrared contactless thermometer=
s at our main facility as a</span><span style=3D"font-size:12.0000pt;">n ad=
ditional </span><span style=3D"font-size:12.0000pt;">preventative measure a=
nd our staff </span><span style=3D"font-size:12.0000pt;">is </span><span st=
yle=3D"font-size:12.0000pt;">checked on a daily basis.&nbsp;</span></div>
<div style=3D"margin: 5pt 0pt;"><b>&nbsp;</b></div>
<div style=3D"margin: 5pt 0pt;"><b><span style=3D" font-size: 12pt;">Plan o=
f action</span></b></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">Should=
 a confirmed case of the Covid-19 virus present itself in our business</spa=
n><span style=3D"font-size:12.0000pt;">,</span><span style=3D"font-size:12.=
0000pt;">&nbsp;we have a detailed plan in place that guides our response, b=
ased on the advice of the NICD among other things, specialist cleaning of o=
ur Branches and Vehicles</span><span style=3D"font-size:12.0000pt;">.</span=
></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">Our is=
olation protocols determined by tracing a customer's or an employee&rsquo;s=
 journey through customers and people which is made easier with the aid of =
our system which tracks our driver&rsquo;s movement throughout the day.</sp=
an></div>
<div style=3D"margin: 5pt 0pt;">&nbsp;</div>
<div style=3D"margin: 5pt 0pt;"><b><span style=3D" font-size: 12pt;">Suppor=
ting you</span></b></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">Our te=
am of managers and health and safety officers are monitoring the situation =
throughout the organisation and are ready to implement any measures necessa=
ry to ensure the safety of our MDS family and customers</span><span style=
=3D"font-size:12.0000pt;">&nbsp;in these exceptional times.</span></div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">If you=
 require more information or wish to raise any concerns, please contact Cus=
tomer Care on 0861 637&nbsp;000 or you can mail me directly on </span><a hr=
ef=3D"mailto:shaun@collivery.co.za"><u><span style=3D" color: rgb(0, 0, 255=
);">shaun@collivery.co.za</span></u></a>&nbsp;</div>
<div style=3D"margin: 5pt 0pt;">&nbsp;</div>
<div style=3D"margin: 5pt 0pt;"><span style=3D"font-size:12.0000pt;">Our th=
oughts and prayers go out to those affected by this pandemic.&nbsp;</span><=
/div>&nbsp;</p>
<p>Kind regards</p>
<p><span style=3D"color: rgb(31, 73, 125); font-family: &quot;Brush Script =
MT&quot;; font-size: 32pt;">Shaun</span></p>
<p><span style=3D"color: rgb(192, 0, 0);">Shaun Bartlett</span></p>
<p class=3D"MsoNormal"><u><span style=3D"color:green;mso-fareast-language:E=
N-GB">CEO<o:p></o:p></span></u></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D;mso-fareast-language:EN=
-GB">Tel&nbsp; :&nbsp; +27 (0)11&nbsp; 241 4900 <o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"color:#1F497D;mso-fareast-language:EN=
-GB">Fax :&nbsp;&nbsp;+27 (0)11&nbsp; 493 6888<o:p></o:p></span></p>
<p><span style=3D"color: rgb(31, 73, 125);">Cell&nbsp;:&nbsp; +27 (0)83&nbs=
p; 268 9992</span></p>
&nbsp;<img src=3D"https://ops.collivery.co.za/wpimages/collivery_mail_botto=
m.png" alt=3D"" /><br />
<p><span style=3D"font-size: 10pt; font-weight: bold; color: navy; font-fam=
ily: Arial, sans-serif;">MDS Collivery- Legal Disclaimer</span></p>
<p><span style=3D"font-size: 8pt; font-weight: bold; color: navy; font-fami=
ly: Arial, sans-serif;">This message contains privileged and confidential i=
nformation intended only for the use of the addressee named above.</span></=
p>
<p style=3D"font-size: 10pt; color: navy; font-family: Arial, sans-serif;">=
If you are not the intended recipient of this message, you are hereby notif=
ied that you must not disseminate copy or take any action in reliance on it=
. If you have received this message in error, please notify the MDS mail ad=
ministrator at {!! Html::mailto('support@collivery.co.za', 'support@collive=
ry..co.za') !!} immediately. Any views expressed in this message are those =
of the individual sender, except where the sender specifically states them =
to be the view of MDS. While every care has been taken in preparing this do=
cument, no representation, warranty or undertaking (express or implied) is =
given. No responsibility or liability is accepted by MDS as to the accuracy=
 of the information contained herein, or for any loss arising from reliance=
 on it.</p>
</div>
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